Service Description

BEFORE you take this class, you must purchase and complete the online pre-work from the AHA website. https://shopcpr.heart.org/heartsaver-basic-heartsaver-first-aid-cpr-aed-online Then you can book with us and forward your online certificate to obtain your card. You MUST complete that training before scheduling a class. Upon completion, email your certificate to us and request a class. 1. Bookings are non-refundable. When you book a class, we immediately purchase your completion card and schedule an instructor to accommodate you. 2. Doors close on the hour. If you are running late, please do not call. We will not answer the phone during classes. ​ 3. Please do not sign up for class if you are physically unable to demonstrate CPR skills. No refunds will be given for failed skills assessments. ​ 4. Mobile phones must be turned off at the start of class. 5. Do not bring food or drinks into the classroom. Breaks are provided during longer classes. ​ 6. Please be prepared to present a valid Photo ID upon arrival. 7. If you are not sure what class you need, please email us in advance. We will not issue refunds if you sign up for the wrong class.

Cancellation Policy

Be careful with your personal deadlines. Although we endeavor to issue cards as soon as possible, often within 48 hours, we are permitted two weeks to fulfill certifications and reserve the right to that timeframe.

Contact Details

• 55 New Street, Ephrata, PA, USA

  7174353537

  training@lancastercpr.com